Frequently Asked Questions – Water and Sewer As a new or existing customer, you may find the information about opening a new water or wastewater account listed below helpful to acquaint you with our services.
- Q: What do I need to do to start new service?
A:
To establish new service you may complete an application over the phone with one of our representatives, or you could mail the application, with payment, to the following:
City of Rialto/ Attn: Utility Billing/New Service
437 N. Riverside Ave. /Rialto, CA 92376
- Q: How can I make payments?
A:
Payment can be made via any of the following:
- Cash at the counter
- By check at the counter, in the night drop-box, or by mail
- Credit card (Visa or Mastercard only – no fee) at the counter, or by telephone
- Debit card (with Visa or Mastercard logo only – no fee) at the counter, or by telephone
Last Updated: 8/12/2015