Frequently Asked Questions

Please review our list of frequently asked questions at the Rialto Senior Center.

How much is it to rent your facility?
Answer:
The cost of the room is dependent upon many variables. The Rental Application Packet will give you a better understanding of which bracket you would fall under.

How many people does the largest banquet room hold?
Answer:
The Berglund room has a 200 person limit capacity.

What is the earliest and latest I can rent the facility?
Answer:
Our facility is available to rent as early as 7:00 am to midnight.

Will we be able to use your centerpieces that are on the tables now?
Answer:
All decorations are to be supplied by the applicant and need to be free standing, not taped to any surface.
Can I decorate the night before or earlier in the day before the rental and pay for the time it takes to decorate?
Answer:
We do not allow decorating the day before the event. If you choose to decorate earlier on the day of your rental and then return later for your event, the rental hourly rate begins from the moment you begin set-up to the moment your event is concluded.

How long does it take to get my damage deposit back?
Answer:
If you pay by cash or check, please allow 4 weeks for your check to be mailed back to you after your event. If you use a credit card, the refund is returned the following business day.

What if I don’t want to pay for staff and don’t need them?
Answer:
A staff member has to be on site for the duration of every rental.

What does staff do?
Answer:
A staff member sets up the tables and chairs for your event and is available should the renter need assistance in any way.

Do I have to clean up or does staff do that?
Answer:
The renter is responsible for taking down decorations and any equipment that the applicant brings in.

Will ice be available to me?
Answer:
If ice is needed, staff can provide that for the renter.

What if I just need to warm something up on the stove, do I still need to pay for the kitchen?
Answer:
If you use any part of the kitchen, the renter is responsible for the hourly rate of the kitchen.

What size are the round tables?
Answer:
The round tables in the facility are 60” in diameter and seat a maximum of 8 people per table.

Is there a minimum number of hours I have to rent?
Answer:
There is not a minimum number of hours you can rent the facility.

Can I hang things on the wall?
Answer:
The City does not allow anything to be stapled, nailed, or adhered to any surface.

Is the sound system or projector and screen included in the price?
Answer:
Use of our sound system and equipment is available at no charge to the renter.

Will I be allowed to use the coffee maker that is in your small kitchen?
Answer:
The coffee maker in the small kitchen is available to the renter; however, the renter is responsible for supplying their own coffee and filters.

Are we allowed to have liquor?
Answer:
Alcohol is allowed on City property or in the building with prior approval from the city.

Do you supply the food or do we have to bring our own?
Answer:
The facility does not supply the food for rentals. Renters must provide their own catering or food for the rental. A full kitchen is available for rent to accommodate all catering needs.

Does the Senior Center provide linens?
Answer:
The renter is responsible for their own linens.

How long in advance do I have to pay the balance of my fees?
Answer:
The balance has to be paid in full 30 days prior to the date of the event.

How long in advance do I have to let you know if I want to cancel in order to get all my money back?
Answer:
In order to receive a full refund of money paid, all cancellations must be 30 days prior to the reservation.

How long in advance do I need to reserve if I’m planning an event?
Answer:
The facility is booked a minimum of 60 days and a maximum six months in advance. Rentals are done on a first come first serve basis.

Is it possible to adjust the rental time?
Answer:
Any changes must be at least 30 days in advance to ensure we will have staff to cover the rental.

Is membership required to come to the senior center?
Answer:
You do not need to become a member to enjoy the facility.

Is the Rialto Senior Center a live-in facility?
Answer:
No, it is a recreational daily drop in facility open Monday through Thursday 8:00 am – 5:00 pm and Friday 8:00 am – 4:00 pm.

How old do you have to be to come here?
Answer:
Fifty years or older.

Can children come to the senior center?
Answer:
Children can come to the senior center provided they are accompanied by an adult and are carefully supervised.

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