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Passport Services
PASSPORT SERVICES BY APPOINTMENT ONLY
Tuesdays, Wednesdays and Thursdays, 8:00 am to 3:30 pm
We do not provide Passport Services
on Monday, Friday, Saturday and Sunday.
We no longer provide walk-in service
Please Schedule Your Appointment Below
The City Clerk's Office provides Passport Acceptance Services by Appointment Only.
Please arrive with completed application(s), original documentation and two separate payments.
- Original certified birth certificate (abstracts are not acceptable) or naturalization papers
- One passport photograph (may be taken at the City Clerk's Office - $12)
- The completed application DS-11 Form (PDF) (also available at the Clerk's Office). Black ink only, no white out. You will not be able to fill out the application(s) at the City Clerk's Office.
- Valid driver's license or identification card
- 2 separate payments
1. US Department of State payment by check or money order only
2. City of Rialto payment by cash, card, check or money order.
Passport Book
The Passport Book is good for all international travel by air, sea or land.
Passport Card
The Passport Card is a wallet-size card that can only be used for land and sea travel between the United States and Canada, Mexico, the Caribbean, and Bermuda. The passport card cannot be used for international air travel.
Click below to schedule your appointment
Appearance
You must apply in person using Form DS-11 if at least one of the following is true:
- You are applying for your first U.S. passport
- You are under age 16
- Your previous U.S. passport was issued when you were under age 16
- Your previous U.S. passport was lost, stolen, or damaged
- Your previous U.S. passport was issued more than 15 years ago
Bring your completed application. Type or print clearly using black only.
All minors and parents must appear in person when applying for a passport.
Do not sign the application until asked to do so.
Please arrive with completed application(s), original documentation and two separate payments.
Proof of United States Citizenship
- Certified copy of Birth Certificate (California short abstract is not acceptable)
- Naturalization Certificate (only Certified copies showing an agency seal are acceptable)
- Prior Passport
Documents proving United States citizenship will be returned separately when the new passport is issued.
Not Acceptable
- Baptismal Certificates
- Hospital Birth Certificates
- Notification of Birth Certificates
- Photocopies of Certified Certificates
One Passport Photo
Photo must be 2 inches by 2 inches in size, color, with a white or off-white background. Regular candid photos and do-it-yourself booth photos are not acceptable. Passport photo may be taken at City Clerk's Office at a cost of $12 for two photos.
Picture Identification
- State Identification Card
- Current valid driver's license
- Military ID Card
- Minors will use both parents ID
Show Parental Consent
Both parents/guardians must authorize the issuance of a child's passport. The best way to do this is for both parents/guardians to go with the child in person to apply for the passport.
Fees
Routine Services 10-13 weeks
- Adult Passport - Age 16 and over (valid for 10 years from the date of issuance)
Payable to U.S. Dept. of State payment by check or money order only
Passport Book $130
Passport Card $30
Passport Book & Card $160
Processing Fee - $35 payable to the City of Rialto
Photographs - $12 payable to City of Rialto - Child Passport - Age 15 and under (valid for 5 years from date of issue)
Payable to U.S. Dept. of State
Passport Book $100
Passport Card $15
Passport Book & Card $115
Processing Fee - $35 payable to the City of Rialto
Photographs - $12 payable to City of Rialto
Expedited Services 7-9 weeks
Includes the Expedited Fee of $60 and Express Mail Fee of $19.53
- Adult Passport - Age 16 and over (valid for 10 years from the date of issuance)
Payable to U.S. Dept. of State
Passport Book $209.53
Passport Card $90
Passport Book & Card $239.53
Processing Fee - $35 payable to the City of Rialto
Photographs - $12 payable to City of Rialto - Child Passport - Age 15 and under (valid for 5 years from date of issue)
Payable to U.S. Dept. of State
Passport Book $179.53
Passport Card $75
Passport Book & Card $194.53
Processing Fee - $35 payable to the City of Rialto
Photographs - $12 payable to City of Rialto
Click below to schedule your appointment!
Passports are renewed by mail if you meet the following criteria. You must mail in your renewal application (Form DS-82) yourself.
- You have your passport in your possession to submit with your application.
- Your passport is undamaged other than normal wear or tear.
- It was issued when you were age 16 or older. (A 10-year passport)
- It was issued within the last 15 years. (No more than 5 years after expiration)
- Was issued in your current name or you can provide document of name change.
If you answered "No" to any statement, you must apply in person.
How to Renew
- Fill Out Form DS-82
You must print the form single-sided. Double-sided forms are not acceptable.
You can renew for a passport book, a passport card or both.
You must complete both pages of the form and sign and date it. - Submit Your Most Recent Passport
Your U.S. Passport book and/or card must meet all the requirements listed at the top of the page.
Your old passport book and/or card will be returned to you, but generally it will come in a separate mailing from your new passport. - Include Name Change Documents (if applicable)
If the name you are currently using is different from the name on your most recent U.S. passport, you must provide a certified copy of the legal name change document. Examples include:
Marriage certificate
Divorce decree
Court-ordered name change document
Your name change document will be returned to you in a separate mailing from your new passport. - Provide a New Photo
Attach one photo to the application.
The City Clerk's Office provides photo services for $12
Provide Payment by Check or Money Order
Payable to "U.S. Department of State"
ROUTINE SERVICE 10-13 weeks
Passport Book
$130 Passport Card
$30 Passport Book and Card
$160 EXPEDITED SERVICE 7-9 weeks
Passport Book
$209.53 Passport Card
$90 Passport Book and Card
$239.53 - Mail Completed Application
Mail your completed application, including your most recent passport, name change document (if applicable), photo, and fees, to one of the addresses listed on the application. Where you send the application depends on where you live, and how quickly you want your passport. If you live in the United States, you must use the United States Postal Service (USPS) to mail your renewal application and supporting documents. If you use UPS, FedEx, DHL, or another company to send your application, the application will be returned to you. - Can You Renew at an Acceptance Facility?
No. If you are renewing your passport with Form DS-82, acceptance facilities will not take your application. You must mail in your renewal application (Form DS-82) yourself.
The City Clerk's Office is happy to assist you with packaging your application for you to mail on your own.
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City Clerk / Management Services
Physical Address
290 W Rialto Avenue
Rialto, CA 92376
Phone: (909) 820-2519
Current Passport
Processing Times
(UPDATED 3/24/2023)
Routine Service
10-13 weeks
Expedited Service
7-9 weeks
Processing times begin the day an application is received at a passport agency or center, not on the day the customer applied for a passport at an acceptance facility. We are no longer using door-to-door timeframes to calculate our estimated routine and expedited service times. Mail times may vary across the country.
Urgent Travel:
You MUST make an appointment by calling 1-877-487-2778 and have international travel in the next 14 calendar days.